Refunds & Return
All items can be exchanged or returned within 30 days from when the item was received. The item must be in original condition and proof of payment is required. You may exchanged or return your item in store if needed following these conditions.
All Figures are final sale, items cannot be exchanged, credited or refunded.
No returns or exchanged due to intimate and hygienic standards of certain items such as socks and character hats, these items will be final sale.
All sale items will be Final Sale, no exchange or returns are allowed.
All items that may be returned or exchanged can be overturned due to different situation that you may hold. If you have any question please do not hesitate to email us for more clarification on our policies.

To start a return, you can contact us at [email protected]. If your return is accepted, we will send you an instructions how and where to send your package, and you need to cover the return shipping fee. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at [email protected].